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Frequently Asked Questions

$CAD or $USD

While we are located in Canada, our prices are in $USD

When will my order arrive?

We do our best to make sure an order is shipped out within 3 days of receiving it. After we drop your order off at the post office, it is out of our hands. There are many things that can affect how quickly your order gets to you, such as global pandemics, gas shortages, worker strikes, government collapse, civil war, hurricanes.... I honestly wish this was a joke, but here we are in 2024. Please reach out to us if we neglected to send you your tracking number.

  • Can I insert an image, video, or gif in my FAQ?
    Yes. To add media follow these steps: 1. Enter the app’s Settings 2. Click on the “Manage FAQs” button 3. Select the question you would like to add media to 4. When editing your answer click on the camera, video, or GIF icon 5. Add media from your library.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Click “Manage FAQs” button 2. From your site’s dashboard you can add, edit and manage all your questions and answers 3. Each question and answer should be added to a category 4. Save and publish.
  • How do I edit or remove the “FAQ” title?
    You can edit the title from the Settings tab in the app. If you don’t want to display the title, simply disable the Title under “Info to Display”.
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.
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